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5 Step Guide to Improving the Patient Experience – Step 3: Wait Time

Contributed by Mark Callanen, PT, DPT, OCS Does patient waiting time impact their experience at the doctor? Yes! Not only…

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5 Step Guide to Improving the Patient Experience – Step 2: Facility

Contributed by Mark Callanen, PT, DPT, OCS Make sure your clinic is a happy place, both physically and culturally. This…

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5 Step Guide to Improving the Patient Experience – Step 1: Staff

Contributed by Mark Callanen, PT, DPT, OCS Do you have a staff member that does not “get along well with…

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Can Laser Therapy Help the Current Opioid Dilemma?

Contributed by Mark Callanen, PT, DPT, OCS In 2016, 11.5 million Americans misused opioid medications which contributed to the death…

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Laser Forum – Part 2: Understanding The Impact of Power on Photobiomodulation (PBM)

Contributed by Mark Callanen, PT, DPT, OCS In Part 1 of this laser forum, we discussed the basic terms related…

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Laser Forum – Part 1: Understanding Terms That Describe Photobiomodulation (PBM)

Contributed by Mark Callanen, PT, DPT, OCS There is often confusion in the medical field when clinicians research the topic…

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Laser Therapy FAQ 5 – How Will I Get People Interested in This Therapy?

Contributed by Mark Callanen, PT, DPT, OCS Healthcare is no different than most other businesses when it comes to customer…

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Recovering in Record Time: From Fracture to Finishing in 5 Weeks – Part 4

Just 5 weeks after sustaining a pelvic fracture, Lesley Paterson was able to compete in the 2017 XTERRA Off-Road Triathlon…

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Recovering in Record Time: From Fracture to Finishing in 5 Weeks – Part 3

At 10 days out from the 2017 XTERRA Off-Road Triathlon World Championships, Lesley Paterson talks about her continued recovery from…

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Recovering in Record Time: From Fracture to Finishing in 5 Weeks – Part 2

After discovering she had a pelvic fracture just 5 weeks out from the 2017 XTERRA Off-Road Triathlon World Championships, Lesley…

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